FAQS
What toothbrush models are your replacement heads compatible with?
Our replacement heads are designed to fit a wide range of electric toothbrushes. Please check the product description for specific compatibility details.
How often should I replace my toothbrush head?
Dental experts recommend replacing your toothbrush head every 3 months or sooner if the bristles become frayed.
How do I install the replacement head?
Simply remove your old toothbrush head and snap the new one into place—quick, secure, and hassle-free!
Do you offer free shipping?
No, we do not offer free shipping. Our shipping rates are as follows:
Standard Shipping (5-7 business days): $7
Fast Shipping (3-5 business days): $9
Expedited Delivery (1-2 business days): $12
What is your return policy?
We accept returns within 30 days of purchase for unused items in their original packaging. The customer is responsible for return shipping costs. Please contact us at [Support Email] before sending any returns.
Can I return an opened toothbrush head?
No, for hygiene and safety reasons, we do not accept returns of used or opened toothbrush heads.
My order arrived damaged. What should I do?
We’re sorry for the inconvenience! Please email us at [Support Email] with your order details and clear photos of the damaged item. We’ll replace it or issue a refund at no cost to you.
How long does it take to process a refund?
Once we receive and inspect your return, refunds are processed within 5-7 business days back to your original payment method.
Do you offer international shipping?
Currently, we only ship within [Country/Region]. Stay tuned for future updates on international shipping!
How can I contact customer support?
You can reach us via email at [Support Email] or by filling out the contact form on our [Contact Us Page].
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